ABOUT PHONE DOCTORS

HISTORY

John Monahan founded Phone Doctors in the late 2010’s… it’s hard to pinpoint the exact date because it was done as a side gig from home. The business slowly grew and shortly before COVID in 2020, a retial space in downtown Wapakoneta was acquired.

The service grew rapidly during COVID times, with people wanting their entertainment on iPads and phones. Staff was hired over the years and services included computer repair, phone and tablet repair, general IT consulting, web design and even home “doctor” calls. Since then the business has been streamlined somewhat with more of a focus on phone and tablet repair.

In late 2023/early 2024 our founder bowed out of the business to allow Jordan (shop manager) to step in and run it as his own. All things run their course and John wanted to follow different pursuits (music, writing, web design, other stuff…).

—-
UPDATE! In Feb of 2025, our founder and CEO, John Monahan stepped back to the helm of the ship.

The office changed from the retail storefront operation in downtown Wapakoneta to a home office nearby (suitably on “Mechanic” street!). 

Going forward the goal is to serve the local communities with positivity and smiles, offering great customer service as well as timely and profesisonal repairs, while still keeping prices in-line with normal prices across the nation. 

“One thing I’ve learned in business,” said Doctor John, “is that if you treat people right, if you treat them like family, like gold, then they  will not only come back to you, but also tell their friends and family about you. It’s all about bending over backwards for your clients. Guiding them through the repair process and loving them.”

We look forward to serving you throughout the years and wish you joy and abundance every day! Stay positive and Good Things® will shake out!

#HappyToServe

PHONE DOCTORS – THE NEXT GENERATION

Jordan has taken the torch and run with it, transforming Phone Doctors and overhauling it from what John started with. It’s truly a family business, with Jordan’s brother Jevin, mother Liz and a cast of friends pitching in to help as needed.

Phone Doctors looks forward to serving Wapakoneta and surrounding areas for as long as is needed! Lima, Indian Lake, the Grand Lake region, points south such as Sidney and Troy and many towns in between are all served by Phone Doctors at our downtown Wapak location!

We’ve got the prescription for your phone, and offer service with a smile!